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CHiP Code:  CH2007

Partner Event: ATD-PHL "Lessons on Employee Experience from the Hospitality Industry”

  • 02/11/2021
  • 6:00 PM - 7:30 PM
  • Virtual


  • See event description for registration details

Partner Event with the ATD Greater Philadelphia Chapter

Event Description:

The key focus for all of us in talent development is the employee We want to make sure they are given opportunities to learn and develop, as well as treated right and engaged; in other words, a positive employee experience. Studies have clearly shown that positive employee experience leads to better bottom line results.

A great deal of attention has been paid to the customer experience, which also leads to better company performance. The hospitality industry certainly knows this and leads the way in creating a positive customer experience.

We are fortunate to have a panel of learning and development leaders in the hospitality industry who will share what they have learned and applied from the customer experience in creating a positive employee experience.

Note: One of the panelists is our very own VP of Membership, Gina Sweeney!  Gina is the Manager of Training & Development at Hershey Entertainment and Resorts. With over 20 years of training, facilitation, coaching, leadership, customer service, and employee development, Gina leads a team which is responsible for onboarding employees as well as developing leadership and professional development initiatives across the organization.

Visit the ATD Greater Philadelphia Chapter website for more details and to register for this event!  

ATD Central Pennsylvania

PO Box 23

Hummelstown, PA  17036

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