Learn to increase understanding and reduce conflict by using the preferred language patterns of each person you communicate with.

In this highly interactive program, you will discover your natural representational system (how you absorb and retain information), how memories are formed, and how to use these insights to communicate with people individually and in groups in powerful ways that will make sure that messages are understood and remembered.

Learn how to instantly adapt the words you are using to speak in the personal mental and emotional language that is easiest and most natural for each person you meet.

• Get better results from every interaction by instantly identifying and adapting to the natural representational system of each person
• Create support for your ideas and programs by delivering powerful presentations that will speak directly to each person in the audience
• Build rapport by using words that deliver your message in a way that lets the listener instinctively know that you understand them
• Smooth and deepen business and personal relationships by using the word patterns preferred by your listener

Fun, Food, and Networking: The cost of this program will include light snacks (pizza) and non-alcoholic drinks.  

ATD Capabilities:

Presenter: Paul Endress

Paul Endress is an entrepreneur and founder of nine businesses, including a software company he sold in 2013. He is also a best-selling author, and nationally recognized expert in the science and strategy of effective communication.

The concepts and strategies Paul teaches are universal because people are about 90% the same no matter their industry or job title.

No matter the subject being taught, or problem being solved, the emphasis is on the HOW, as much or more than the WHAT. The objective is always to deliver actionable strategies and frameworks that can be used immediately upon return to work, in addition to theory.

This program is interactive and includes discussion, blended with interactive exercises and experiences because we all learn and retain best by doing, not just hearing.

Receive APTD/CPTD Professional Development Credits:

ATD Central Pennsylvania Chapter programs have been pre-approved by the ATD Certification Institute for continuing education credits towards professional development hours for recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program has been approved for a maximum of 1.5 points.

For additional details about receiving credits from ATD Central Pennsylvania, click here.